Community Forum

Problems Starting Giants Editor.

Forum Overview >> Editor

Created05.05.2020 06:43

Marcos Juarez (Unknown) 05.05.2020 06:43
Hello, good evening, I want to apologize for my bad English, but I have a problem with Giants that I cannot solve. I would appreciate if someone could guide me step by step to solve it.

My problem is that when I want to start the editor, after about 30 seconds, it closes only automatically.

My version of OpenGL is 4.3 and I don't know how to update it. I have already updated all the graphics card drivers and it still does not work or change the OpenGL version

Device Manager / Display Adapters:

AMD Radeon R7 200 Series
Intel (R) HD Graphics 4600

Intel (R) Core (TM) i7-4790K CPU @ 4.00 GHz

Bilbo Beutlin (BBeutlin) 05.05.2020 10:54
The Intel HD 4600 doesn't support OpenGL 4.5.

OpenGL support for AMD R7 200 is depending on specific GPU version. Identify your model exactly. Though your chances are quite poor if you already updated to latest drivers.
For further infos google for "AMD R7 200 opengl".

Marcos Juarez (Unknown) 06.05.2020 07:37
The problem is that I don't know much about pc components and how to see if it is compatible or not. Would I have to change the graph for a newer one?
A thousand apologies, but I do not know how to find the version of the GPU, if you could help me, I will tell you. Cheers! Thanks for your reply.

Bilbo Beutlin (BBeutlin) 06.05.2020 11:51
If you don't know your GPU model exactly, run DxDiag (leftWindows-R -> dxdiag). Save the report for later usage.

In the DxDiag.txt you find your GPUs under "Display Devices". Important is "Card name" and "Chip type".

Marcos Juarez (Unknown) 06.05.2020 17:57
Name: Intel (R) HD Graphics 4600
Chip type: Intel (R) HD Graphics Family

Bilbo Beutlin (BBeutlin) 08.05.2020 00:40
*sigh* That's the Intel GPU. I told you already it doesn't support OpenGL 4.5.
You need infos about your AMD graphics card. It should be also listed in the dxdiag.
Else start the Windows info "msinfo32". Look under components/display.

With these infos about your AMD gfx card you search in web "{your gfx card} opengl".

Eric Be Rollin (ericberollin) 18.05.2020 16:57
I have Intel(R) UHD Graphics 630 that says Cinebench R11.5 - OpenGL 64Bit and mine crashes GE as well when opening anything bigger than a harvester

Eric Be Rollin (ericberollin) 18.05.2020 16:58
And I just got this computer, lol

Bilbo Beutlin (BBeutlin) 18.05.2020 22:16
An iGPU (CPU integrated GPU) is not suitable for running the GE.
It has (by default) way too less VideoRAM. Perhaps you can assign more VRAM in the BIOS or gfx settings.
But all in all you won't be happy with the very poor performance.

Note: Log in to post. Create a new account here.